Sector Insights

Sector Insights

See latest sector insights from OTC and our network

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Articles & Thought Leadership

Industry insights and how to challenge the status quo

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Media Resources

Webinars, Podcasts and Media Content from OTC and our network

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On-Trade Consultancy Sector Insights

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Content from all contributors

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KAM MediaMERGING PEOPLE + TECH

A NEW ERA OF CUSTOMER EXPERIENCE IN QSR

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KAM Media, AvallenGeneration Z – Tomorrows Shopper Today

The perception is that this is the generation that would rather use social media than have an actual conversation. They’d …

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KAM MediaTale of Two Tables

The research shows the potential of at home hospitality and the need for operators to really understand the value of …

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KAM MediaFrom Plan to Plate

This free insight report from KAM Media and Zonal will help you understand and influence the hospitality customer journey in …

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AvallenBee More Report 2021

More growth means more opportunities to make a difference, more accountability, and more transparency about the impact we make on …

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KAM MediaReturn to “outdoor only” hospitality

1-in-3 UK adults say they will return to hospitality when it re-opens with outdoor seating and service only, according to a …

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The Event AcademyINDUSTRY INSIGHTS REPORT 2021

What has happened to our industry over the past ten months has been heart-breaking. This is reflected in the insights …

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UB Services UKUBS Newsletter

The Covid pandemic continues to cause havoc and uncertainty to businesses; business owners are having to juggle finances to stave …

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Only A Pavement AwayOAPA Infographic

Since the launch of OAPA in October 2018, the charity has achieved so many amazing things ! Our thanks to …

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Only A Pavement AwayLife Skills Hubs External Awareness

OAPA will set up a Life Skills Hub, where the purpose is to train those being rehoused and reemployed in …

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Only A Pavement AwayOAPA Pull-out

Only A Pavement Away (OAPA) was founded by Greg & Gill Mangham whose refusal to accept that all people who …

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Only A Pavement AwayCook Dine 2021 Sponsorship Pack

To create an annual event that celebrates and showcases all that is great about working within the hospitality industry and …

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Langton CapitalOn The Highstreet

THE HIGH STREET – ILLUSTRIOUS PAST, UNCERTAIN FUTURE? Any changes that were underway may have been accelerated by Covid-19. But …

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KAM MediaThe New Normal

It’s an unprecedented time for us all and one which we are still getting used to. The Covid-19 pandemic is …

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KAM MediaGeneration Z

In this whitepaper we consider some of the key aspects which make this generation unique but which also represent challenges …

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KAM MediaTechnology Enhanced Customer Experience

Showing brands and operators what opportunities there are within hospitality if we embrace new technologies.

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Bums on SeatsVaccines A Shot in the Arm for Hospitality

Now is NOT the time for Bars, Restaurants and other venues to sit back and wait for the return of …

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ApicbaseHotel Fb Management Resource

The digitalisation of food and beverage operations in hotels has increased margins, product quality and employee happiness. Especially the introduction …

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ApicbaseFb Inventory Guide

After reading this restaurant inventory control and management guide, you’ll have the tools you need to bring your house in …

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ApicbaseMini Guide Foodcost

In this guide you will find a method to gain in-depth insights into your food costs.

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ApicbaseAllergen Management

This guide contains everything you need to know about food allergen management for restaurants and food businesses.

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UB Services UKUBS Booklet

At UBServicesUK we provide key support throughout every aspect of the energy procurement and contracting process including connections and meters. …

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